Mon - Thu 9:00am - 8:00pm
Fri - Sat 9:00am - 5:00pm
Sun closed
Mon - Fri 8:00am - 5:00pm
Sat 8:00am - 1:00pm
Sun closed
Mon - Fri 8:00am - 5:00pm
Sat 8:00am - 1:00pm
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6030 Thorold Stone Rd, Niagara Falls, ON, L2J 1A2

TSM Certification for our Service Team | Autoline Toyota, Niagara Falls

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TSM Certification for our Service Team | Autoline Toyota, Niagara Falls

March 3, 2019

One thing you may not know is how hard our Service team here at Autoline Toyota, Niagara Falls works. The whole team works day in and day out. They provide excellent and accurate service, but also work hard to make sure every customer has a wonderful experience.

Not every service appointment is a happy appointment. While the majority of our service appointments are because of just regularly scheduled maintenance, no vehicle is perfect so often we have repairs. We understand sometimes our customers are already frustrated and upset with having to come visit our team. Which is why it will never affects the quality service our whole team provides.

Our Service Team is now TSM Certified!

We are so thrilled for our service team, and so incredibly proud that Toyota has recognized the service they provide. They awarded them the Toyota Service Management (TSM) Certification. This designation is only given to a small number of dealerships in the country that have achieved the highest standard in quality of service to customers, cleanliness, and service skills.

This means that we exceed expectations of not only Toyota, but also of our customers, which we couldn’t be happier to be able to do. This means we are qualified to give you the best possible service experience, and continue to do so day after day, year after year.

Please join us in congratulating our entire Service Team who have worked together to achieve this. Want to experience this level of service first hand? Give us a call at 905-356-1505 to book your appointment. Then come in, have a coffee on us and relax in our guest lounge and let us take care of your vehicle leaving the worry to us!

Questions about service? We would love to answer all your questions at service@autoline.toyota.ca or 905-356-1505.

Categories: Autoline Toyota